The restrictions on WhatsApp Business templates help act as a check to ensure companies don’t spam their customers. Suggested Reading: Difference between WhatsApp Business and WhatsApp Business API This includes restrictions on the kind of templates that you can use. Outbound messages can only be sent using ‘templates’.įIVE – WhatsApp has very strict guidelines for what you can and can’t do on the platform. WhatsApp typically sees a 95% open rate, 100% deliverability and 3x the conversions from regular channels.įOUR – You can use WhatsApp for inbound and outbound messages. THREE – WhatsApp Business API now allows you to build Chatbots on WhatsApp. TWO – WhatsApp is the easiest medium for businesses to talk to customers, driven by a change in consumer preference from social media to messaging.
ONE – With over 2 billion users, WhatsApp is the most popular messaging platform in the world.
And, at the end of this blog, you can download the WhatsApp templates. At the end of this article, you’ll know how to create template messages and also download a few for Free.īefore we get into the why, what and how of WhatsApp Templates, let’s go through five important pointers. And these need approval from WhatsApp, which is a tedious process. Businesses use WhatsApp Message Templates to send notifications or updates to their customers on WhatsApp.
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